U.S. market entry for overseas manufacturers and brands
Start selling in the United States from one U.S. warehouse, one inventory pool and one operations team — ready for consumers, marketplaces and business buyers.
Cloudway Fulfillment gives overseas manufacturers and brands a working U.S. operation from day one. We receive your inventory into our 40,000 sq ft warehouse in Hayward, California, ship parcel and LTL orders from it, and connect your sales channels to that inventory through mPorts — so you can launch on your store, marketplaces and wholesale accounts without building a U.S. warehouse yourself.
Warehousing, fulfillment and day-to-day operations are Cloudway services; channel and order connectivity runs on mPorts. Company formation, legal, tax, immigration and customs brokerage are handled by qualified partners we introduce.
What Cloudway handles
Operations we run for you
Receiving and U.S. storage
Containers, pallets and cartons received, counted and held in pallet storage in Hayward.
Parcel and LTL fulfillment
Consumer parcels and palletized freight shipped from the same inventory.
Freight and customs coordination
Inbound appointments and handoffs coordinated with your forwarder, drayage carrier and customs broker.
Delivery options via carriers
Liftgate, residential and appointment delivery for larger orders, with white-glove delivery through partners.
Returns, repacking and serial tracking
Returns processing, repacking or overboxing, and serial-number tracking where your products need it.
A U.S. operations contact
Order and shipment exceptions handled during U.S. business hours and reported back to your home team.
Why Cloudway
Why brands choose Cloudway
Ready for channels and buyers that require U.S. stock
Inventory lands in Hayward and ships domestically, meeting the U.S. shipping expectations that marketplaces, retailers and B2B buyers set.
One inventory pool, parcel to pallet
Consumer parcels, marketplace orders and palletized B2B or LTL shipments draw on one stock, so it is not split before you know which channel wins.
No time-zone gap
A U.S.-based team handles receiving questions, carrier issues and order exceptions during U.S. business hours.
Channels, ERP and warehouse connected by mPorts
The same stock figure drives every channel instead of spreadsheets.
A clear path for the non-warehouse work
Company setup, compliance and customs work stay with qualified partners we introduce, so every task has the right owner.
How it works
From first call to shipped orders
- 1
Qualification call
We review products, dimensions and weights, expected order mix (parcel vs. pallet), target channels and launch timing to confirm the Hayward facility is a fit.
- 2
Inbound plan
You or your forwarder plan the first shipment. We agree labeling, carton and pallet requirements and receiving appointments before it leaves origin.
- 3
Channel and system setup
Channels and, where relevant, your ERP are connected through mPorts so orders and inventory flow to the warehouse.
- 4
Receiving and go-live
Inventory is received, counted and made available. First orders ship and exceptions are reviewed together.
- 5
Operate and expand
As volume grows, add channels, B2B accounts or freight programs on the same inventory and integration base.
Powered by mPorts
Cloudway, powered by mPorts
Cloudway runs the warehouse; mPorts connects your channels and systems to it, so orders, inventory and tracking stay in sync without manual re-keying.
- Bring orders from your sales channels into one queue for the warehouse.
- Keep inventory figures consistent across channels.
- Return shipment status and tracking to the originating channel.
- Provide the integration layer for ERP and channel connections.
- Direct from Cloudway
- U.S. inventory storage, receiving, parcel and LTL fulfillment, and an operations contact who works U.S. hours.
- Through mPorts technology
- Order intake from your channels, inventory visibility, and status flowing back to the channel.
- Through partners
- Introductions for incorporation, legal, tax, customs brokerage, freight forwarding and drayage.
The facility
One Hayward warehouse, run by Cloudway
- Location
- 21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
- Warehouse
- 40,000 sq ft, operated by Cloudway
- Operations hours
- Mon–Fri, 9 am – 5 pm Pacific
- Technology
- Cloudway, powered by mPorts
Capabilities
- pallet storage
- LTL
- parcel
- returns processing
- serial-number tracking
- repacking / overboxing
- liftgate, residential and appointment delivery (via carriers)
- white-glove delivery (via partners)
- customs and freight coordination
- office / workspace support
Plan your U.S. launch with Cloudway
Talk to CloudwayMarket-entry context
What a U.S. launch typically involves
Entering the U.S. market as an overseas brand usually involves two kinds of work: the commercial and legal setup (import structure, entity, tax, compliance) and the physical operation (getting inventory into the country, storing it and shipping orders). Cloudway runs the physical operation and introduces partners for the rest.
- Import structure: who acts as importer of record and files customs entries — a customs broker’s role.
- Entity, tax and legal questions — handled by attorneys and accountants.
- Inbound logistics: ocean or air freight, drayage from the port and receiving at a U.S. warehouse.
- Sales channels: a brand store, marketplaces, retail programs and wholesale buyers, each with its own shipping expectations.
Frequently asked questions
- Can an overseas company use Cloudway without a U.S. entity?
- Requirements depend on how you import and sell. Importer-of-record, entity and tax questions belong with customs brokers, attorneys and accountants; Cloudway can introduce partners and then operate warehousing and fulfillment once the import structure is settled.
- Where will my inventory be stored?
- At the Cloudway facility at 21301 Cloud Way, Hayward, CA 94545, a 40,000 sq ft warehouse with pallet storage and LTL capability.
- Can I sell on Amazon, Walmart or Shopify from this inventory?
- Yes. Cloudway has workflow experience with these channels, and mPorts connects channel orders to the warehouse. Each connection is set up during onboarding; channel approval remains with your account.
- Do you handle both small parcels and pallets?
- Yes. The model is one inventory pool serving parcel orders and palletized LTL shipments, which suits brands selling to both consumers and businesses.
- What do you need from us to start?
- A product list with dimensions and weights, expected monthly order volume by type, target channels, and your planned inbound shipment. We use that to confirm fit and quote.
Good to know
- Company formation, importer-of-record, customs filing, legal, tax and immigration services come from partners we introduce, not from Cloudway.
- Channel and retailer approval is decided by each channel.
- Regulated or specialized products are reviewed case by case.
- Pricing and onboarding timelines are quoted after a short qualification call.
Plan your U.S. launch with Cloudway
Share your products, channels and timing. We will tell you plainly whether the Hayward facility is a fit and what the first shipment needs.