Amazon fulfillment from Cloudway’s California warehouse
Ship seller-fulfilled Amazon orders on time from U.S. stock, and keep a U.S. inventory buffer for replenishment — without running your own warehouse.
Cloudway Fulfillment stores your inventory in its 40,000 sq ft warehouse in Hayward, California, ships your seller-fulfilled (merchant-fulfilled) Amazon orders by parcel or LTL, and confirms tracking back to Amazon through mPorts. The same stock can serve as a U.S. buffer for replenishing Fulfillment by Amazon in smaller batches.
What Cloudway handles
Operations we run for you
U.S. inventory storage
Cartons and pallets received, counted and stored in Hayward.
Seller-fulfilled orders
Amazon orders picked, packed and shipped from U.S. stock.
Parcel and bulky / LTL
Small items by parcel; oversized and palletized items by LTL freight.
Order download and tracking
Orders come in and shipment confirmations with tracking go back to Amazon through mPorts.
Inventory sync
One available-stock figure shared with Amazon and your other channels.
Replenishment prep and returns
Staged stock for FBA replenishment, repacking and overboxing where scoped, and returns received and processed.
Why Cloudway
Why brands choose Cloudway
A 40,000 sq ft warehouse in Hayward, CA
Your Amazon inventory sits in one Bay Area facility with pallet storage, run directly by Cloudway.
Parcel and LTL from the same stock
Small orders ship by parcel; bulky and palletized orders ship LTL — no second warehouse for freight items.
One inventory pool for DTC and B2B
Amazon, your own store and wholesale orders draw on the same inventory, so stock is not split before you know which channel sells.
Powered by mPorts
Orders, inventory and tracking move between Amazon and the warehouse through mPorts instead of spreadsheets.
Built for overseas brands
A U.S. operations team works U.S. hours, coordinates freight and customs partners, and reports back to your home team.
How it works
From first call to shipped orders
- 1
Connect
We review which SKUs suit seller-fulfilled shipping, then connect your Seller Central account to mPorts for order download and confirmation.
- 2
Receive
Inventory arrives in Hayward, is counted and put away, and becomes available to sell.
- 3
Route orders
New Amazon orders flow into one queue alongside your other channels.
- 4
Ship
Orders are picked, packed and shipped by parcel or LTL, depending on the item.
- 5
Confirm
Shipment status and tracking go back to Amazon, and inventory updates across channels.
Powered by mPorts
Cloudway, powered by mPorts
Cloudway runs the warehouse; mPorts connects your channels and systems to it, so orders, inventory and tracking stay in sync without manual re-keying.
- Download Amazon orders into the warehouse queue.
- Share inventory availability across channels.
- Upload shipment confirmations and tracking to Amazon.
- Direct from Cloudway
- Storage, seller-fulfilled shipping, replenishment staging, repacking and returns in Hayward.
- Through mPorts technology
- Amazon order download, inventory availability and shipment confirmation with tracking.
- Through partners
- Freight forwarding and customs coordination for inbound; listing and advertising agencies by introduction.
The facility
One Hayward warehouse, run by Cloudway
- Location
- 21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
- Warehouse
- 40,000 sq ft, operated by Cloudway
- Operations hours
- Mon–Fri, 9 am – 5 pm Pacific
- Technology
- Cloudway, powered by mPorts
Capabilities
- pallet storage
- LTL
- parcel
- returns processing
- serial-number tracking
- repacking / overboxing
- liftgate, residential and appointment delivery (via carriers)
- white-glove delivery (via partners)
- customs and freight coordination
- office / workspace support
Ship your Amazon orders from Hayward
Talk to CloudwayChannel requirements
What Amazon expects from seller-fulfilled orders
Amazon offers two fulfillment models: Fulfillment by Amazon (FBA), where Amazon stores and ships the inventory, and seller-fulfilled shipping, where the seller or its 3PL ships each order. Many sellers combine both, deciding per SKU.
Amazon publishes its own seller performance policies, which change over time. In general, seller-fulfilled operations are measured on:
- Shipping orders by the promised ship date.
- Confirming shipment with valid tracking.
- Keeping cancellations caused by stock problems low.
- Handling returns in line with Amazon’s return policy.
Frequently asked questions
- Is Cloudway an alternative to FBA?
- It is a seller-fulfilled option: Cloudway ships your Amazon orders from Hayward. Many sellers use both, deciding per SKU.
- Can you prepare inventory for FBA replenishment?
- Yes, where it is scoped for your account. Stock held in Hayward can be repacked or overboxed and sent on to Amazon in smaller batches; we confirm the preparation required during onboarding.
- Can you ship oversized Amazon orders?
- Yes. The Hayward warehouse ships by parcel and LTL, with liftgate, residential and appointment delivery available through carriers.
- Will you manage my Amazon listings?
- No. Listings, advertising and account health stay with you or a specialist agency; Cloudway runs the fulfillment side.
Good to know
- Programs with specific delivery-speed requirements are reviewed for fit before you opt in.
- Pricing is quoted after a short review of your catalog and volume.
Cloudway is an independent fulfillment provider and is not an official partner of, or endorsed by, Amazon. Seller and program approval remains with the account holder.
Ship your Amazon orders from Hayward
Tell us your catalog, FBA usage and seller-fulfilled volume, and we will scope the setup.