U.S. Commerce Operations & Fulfillment for Overseas Brands
Build and Run Your U.S. Commerce Operation From One Partner.
Land, sell, operate and fulfill in the United States with Cloudway Fulfillment: a California warehouse, connected sales channels and day-to-day operations for overseas brands, powered by mPorts.
- 40,000 sq ft California warehouse in Hayward
- DTC and B2B orders from one inventory
- Parcel and LTL / pallet shipping
- Connected storefronts, marketplaces and retailers
- Built for overseas brands entering the U.S.
- Operations powered by mPorts
How Cloudway works
Land. Sell. Operate. Fulfill.
Four steps to a working U.S. business, run by one operating partner.
- 01
Land
Set up U.S. operations: market-entry planning, a U.S. inventory base in California, and introductions to partners for legal, tax and company setup.
U.S. market entry → - 02
Sell
Reach U.S. buyers through DTC, marketplaces and retail programs, with channel expansion support for qualified products.
U.S. soft landing → - 03
Operate
Run orders, inventory and channel workflows in one place, powered by mPorts, and see your U.S. business clearly from overseas.
mPorts Commerce Network → - 04
Fulfill
Ship DTC parcel orders and B2B / LTL pallet orders from our Hayward, California warehouse in the San Francisco Bay Area.
E-commerce fulfillment →
Supported channels
Where brands sell, and how Cloudway helps them operate there
Cloudway helps brands operate across U.S. marketplaces, retailers and their own online stores. Below are channels brands sell on and the workflows Cloudway and mPorts support for each. Channel names are trademarks of their owners and are shown for reference only; no partnership or endorsement is implied.
Supported commerce channels
Receiving, storage, pick, pack, parcel shipping and returns for your store’s orders, with order import, inventory sync and tracking handled through mPorts.
Shopify fulfillment
Seller-fulfilled Amazon orders shipped from Hayward, plus U.S. inventory held for staged inbound where scoped. mPorts handles order download and tracking confirmation.
Amazon fulfillment
Seller-fulfilled Walmart orders picked, packed and shipped by parcel or LTL from Hayward, with order download, inventory availability and shipment confirmation on mPorts.
Walmart fulfillment
Wayfair dropship orders picked, packed, labeled and shipped by parcel or LTL from Hayward, with purchase orders, inventory feeds and confirmations on mPorts.
Wayfair fulfillment
Dropship parcel and LTL shipments of home-improvement products with required labels and documents. mPorts handles purchase orders, confirmations and inventory feeds.
The Home Depot fulfillment
Dropship parcel and LTL shipments plus palletized replenishment orders from Hayward, with purchase orders, shipment notices and inventory updates on mPorts.
Lowe's fulfillment
Seller-fulfilled Target Plus orders picked, packed and shipped from Hayward once a brand is approved, with shared inventory and tracking returned through mPorts.
Target Plus fulfillment
eBay orders stored, picked, packed and shipped by parcel or LTL, with returns processing. mPorts imports orders, uploads tracking and shares one stock figure across channels.
eBay fulfillment
Storage, pick, pack, parcel shipping and returns for finished goods sold on Etsy, with order import, tracking and shared inventory on mPorts.
Etsy fulfillment
Pick, pack, labeling, packing slips and parcel or LTL shipment of Macy’s orders, plus returns. mPorts carries purchase orders, acknowledgements and confirmations.
Macy's fulfillment
Parcel and LTL dropship of home goods with required labels, returns processing and repacking or overboxing where needed, with purchase orders on mPorts.
Bed Bath & Beyond fulfillment
Vendor dropship of premium goods with careful pick, pack and presentation, retailer labels and packing slips, and returns. mPorts carries purchase orders and confirmations.
Saks Fifth Avenue fulfillment
Vendor dropship by parcel, or LTL for larger home items, with required labels and packing slips. mPorts handles purchase orders, acknowledgements and tracking.
Kohl's fulfillment
Furniture and home-goods shipments by LTL, pallet or bulky parcel, with appointment delivery through carriers and partner white-glove where needed.
Mathis Home fulfillment
Program access depends on each channel’s approval and on product fit, category and compliance.
Connected operations
mPorts
The technology layer behind Cloudway. mPorts connects orders, inventory and shipment updates across the channels a brand sells on, so the warehouse team works from one queue.
About the mPorts Commerce NetworkChannel integrations
Order and inventory data moves between sales channels and the warehouse through integrations instead of manual spreadsheets. Which connection fits depends on the channel and program.
Partner services
Some services come from partners in the mPorts Commerce Network rather than from Cloudway directly. We say which is which before work starts.
How partner services work
Fulfillment modes
Parcel
Small-package orders picked, packed and shipped from our Hayward, CA warehouse to U.S. customers.
LTL and pallet freight
Pallet storage and less-than-truckload (LTL) shipping from a 40,000 sq ft facility, for bulky items and larger orders.
B2B and retail orders
Case and pallet orders for retailers, dealers and business buyers, prepared to each program’s requirements.
What you get
More than a warehouse
Fulfillment, channel connectivity and growth support from one team, so your U.S. operation runs as one business.
Ship every order type
- Receiving, storage and pallet storage
- DTC pick, pack and parcel shipping
- B2B and LTL / pallet fulfillment
- Returns processing and inventory reporting
Sell on more channels
- Channel and order integrations via mPorts
- One inventory figure across channels
- Marketplace and retail workflow support
Grow with a plan
- U.S. market-entry consulting
- Channel expansion support for qualified products
- Partner introductions for legal, tax and company setup
Cloudway, powered by mPorts
Orders in. Inventory and tracking back. Automatically.
Orders flow from your channels into Cloudway; inventory and tracking flow back automatically. Your team sees orders, stock and shipments from anywhere.
- Step 1
Orders in
Orders from your storefront, marketplaces and retail programs arrive at Cloudway automatically.
- Step 2
Shipped from Hayward
Our warehouse team picks, packs and ships parcel and LTL orders.
- Step 3
Inventory and tracking back
Stock levels and tracking flow back to each channel, without manual re-keying.
mPorts Commerce Network
One network for selling and shipping in the U.S.
Brands, sales channels and service partners, connected through Cloudway and mPorts, so your products can move from your factory to U.S. buyers through one operation.
Brands
Product companies, many based overseas, that want to sell in the U.S. and need a place to store, ship and manage orders.
Retailers and dealers
Stores and dealer networks that buy products wholesale or list them through a retail program.
Marketplaces
Online sites where brands list products and the marketplace sends the orders, such as Amazon, Walmart or Wayfair.
Technology partners
Software that sits around mPorts — storefronts, accounting, product data — so information does not have to be retyped.
Logistics partners
Freight, parcel and import-side providers that move goods into and out of the warehouse.
Channel and service partners
Specialists a brand may need along the way, such as listing help or professional services, offered as partner introductions.
For brands
You make products and want to sell them in the U.S. Cloudway runs fulfillment from Hayward, CA, mPorts keeps orders and inventory in sync across your channels, and the network can introduce you to retail, marketplace and service partners when your products qualify.
Start as a brandFor partners
You are a retailer, dealer, marketplace, technology, logistics or service provider that works with brands entering the U.S. Tell us what you offer and which brands you are looking for; we review each partner before making introductions.
Apply as a partnerIntroductions depend on product fit, category, compliance, program availability and partner approval. No placement is guaranteed.How the network works
San Francisco Bay Area
A U.S. operating base in Hayward, California
Cloudway operates a 40,000 sq ft warehouse in Hayward, in the San Francisco Bay Area — a West Coast base for brands bringing inventory into the United States.
The facility supports pallet storage and LTL and parcel and returns processing and serial-number tracking and repacking / overboxing and liftgate, residential and appointment delivery (via carriers) and white-glove delivery (via partners) and customs and freight coordination and office / workspace support alongside DTC parcel fulfillment, so one location can serve both consumer orders and wholesale or retail replenishment.
About our Hayward warehouse →- Address
- 21301 Cloud Way
Hayward, CA 94545 - Warehouse
- 40,000 sq ft
- Shipping
- DTC parcel, B2B, pallet storage, LTL, parcel, returns processing, serial-number tracking, repacking / overboxing, liftgate, residential and appointment delivery (via carriers), white-glove delivery (via partners), customs and freight coordination, office / workspace support
For overseas brands
Launch your U.S. operation without building everything yourself
For international manufacturers and established overseas brands, especially from Asia, entering the U.S. or growing an existing U.S. business.
Cloudway runs your warehouse, fulfillment and operations. Our partner network covers legal, tax and company setup.
A typical path
- 1.Assess your products, channels and U.S. goals
- 2.Plan inbound shipping, receiving and inventory
- 3.Connect your channels and orders through mPorts
- 4.Start fulfilling DTC and B2B orders from Hayward
- 5.Expand into additional channels with qualified products
Frequently asked questions
- What is Cloudway Fulfillment?
- Cloudway Fulfillment is a U.S. commerce operations and fulfillment partner for overseas brands. It operates a 40,000 sq ft warehouse in Hayward, California and uses mPorts technology to connect sales channels, orders and inventory.
- Who does Cloudway work with?
- International manufacturers and established overseas brands, especially Asia-origin brands, that are entering the U.S. market or expanding an existing U.S. business.
- Where is the Cloudway warehouse?
- 21301 Cloud Way, Hayward, CA 94545, in the San Francisco Bay Area.
- Does Cloudway handle both DTC and B2B orders?
- Yes. Cloudway fulfills DTC parcel orders and B2B orders, including pallet storage and LTL and parcel and returns processing and serial-number tracking and repacking / overboxing and liftgate, residential and appointment delivery (via carriers) and white-glove delivery (via partners) and customs and freight coordination and office / workspace support shipments for wholesale and retail replenishment.
- How is Cloudway different from a typical 3PL?
- A typical 3PL stores and ships inventory. Cloudway combines fulfillment with mPorts integrations, marketplace and retail workflow support, U.S. market-entry consulting and partner introductions, so an overseas brand can run its U.S. business through one operating partner.
- Can Cloudway get my products onto a marketplace or into a retailer?
- No one can guarantee marketplace or retailer placement. Cloudway provides channel expansion support for qualified products, including workflow and operations support once a channel is in place.
- Does Cloudway provide legal, tax or company formation services?
- No. Cloudway provides operations, fulfillment, technology and consulting directly. For legal, tax, company formation and similar needs, Cloudway makes partner introductions.
Ready to build your U.S. business?
Tell us about your products, channels and U.S. goals. We'll reply with how Cloudway can help.