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Cloudway

eBay fulfillment from Cloudway’s California warehouse

Ship eBay orders to U.S. buyers within your listed handling time, with tracking on every order and no overselling across channels.

Cloudway Fulfillment stores your inventory in its 40,000 sq ft warehouse in Hayward, California, ships your eBay orders by parcel or LTL on a daily routine, and uploads tracking to each order through mPorts. One stock figure is published to eBay and your other channels, so the same unit is not sold twice.

What Cloudway handles

Operations we run for you

  • U.S. inventory storage

    Cartons and pallets received, counted and stored in Hayward.

  • Seller-fulfilled orders

    eBay orders picked, packed and shipped on a daily routine set against your handling time.

  • Parcel and bulky / LTL

    Small items by parcel; larger items by LTL freight.

  • Tracking upload

    Tracking is written back to each eBay order as the shipment is created.

  • Serial-number tracking

    Serial numbers recorded at receiving and shipment where your products need them.

  • Returns processing

    Returns received, inspected and processed per the policy on your listings.

Why Cloudway

Why brands choose Cloudway

A 40,000 sq ft warehouse in Hayward, CA

Your eBay inventory sits in one Bay Area facility with pallet storage, run directly by Cloudway.

Parcel and LTL from the same stock

Small orders ship by parcel; bulky and palletized orders ship LTL — no second warehouse for freight items.

One inventory pool for DTC and B2B

eBay, your own store and wholesale orders draw on the same inventory, so stock is not split before you know which channel sells.

Powered by mPorts

Orders, inventory and tracking move between eBay and the warehouse through mPorts instead of spreadsheets.

Built for overseas brands

A U.S. operations team works U.S. hours, coordinates freight and customs partners, and reports back to your home team.

How it works

From first call to shipped orders

  1. 1

    Connect

    We agree the handling time and shipping services your listings can promise from Hayward, then connect eBay to mPorts by the method confirmed for your account.

  2. 2

    Receive

    Inventory arrives in Hayward, is counted and put away, and becomes available to sell.

  3. 3

    Route orders

    New eBay orders flow into one queue alongside your other channels.

  4. 4

    Ship

    Orders are picked, packed and shipped by parcel or LTL, depending on the item.

  5. 5

    Confirm

    Shipment status and tracking go back to eBay, and inventory updates across channels.

Powered by mPorts

Cloudway, powered by mPorts

Cloudway runs the warehouse; mPorts connects your channels and systems to it, so orders, inventory and tracking stay in sync without manual re-keying.

  • Import eBay orders.
  • Upload tracking to each order.
  • Share one inventory figure across eBay and your other channels.

About the mPorts Commerce Network

Direct from Cloudway
Receiving, storage, pick, pack, parcel or LTL shipping and returns processing for eBay orders from Hayward.
Through mPorts technology
eBay order import, tracking upload and inventory shared across your channels from one stock figure.
Through partners
Listing, advertising and account management stay with your team or a specialist.

The facility

One Hayward warehouse, run by Cloudway

Location
21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
Warehouse
40,000 sq ft, operated by Cloudway
Operations hours
Mon–Fri, 9 am – 5 pm Pacific
Technology
Cloudway, powered by mPorts

Capabilities

  • pallet storage
  • LTL
  • parcel
  • returns processing
  • serial-number tracking
  • repacking / overboxing
  • liftgate, residential and appointment delivery (via carriers)
  • white-glove delivery (via partners)
  • customs and freight coordination
  • office / workspace support

Ship your eBay orders from Hayward

Talk to Cloudway

Channel requirements

What eBay sellers who ship their own orders need to manage

eBay is a marketplace where sellers list items and ship orders themselves. Each listing states a handling time, and buyers expect the item to ship within it with valid tracking uploaded to the order.

eBay’s seller policies and your account settings define the exact rules. Operationally, sellers typically need:

  • Shipment within the handling time stated on each listing.
  • Valid tracking uploaded to each order.
  • Accurate available quantities so listings do not oversell.
  • A returns process consistent with the return policy on your listings.

Frequently asked questions

Can Cloudway ship my eBay orders?
Yes. eBay orders are routed to the Hayward warehouse through mPorts, shipped by parcel or LTL, and tracking is returned to the order.
How do you keep eBay and my other channels from overselling?
Inventory is held as one pool in Hayward and published to each connected channel from the same figure through mPorts.
What handling time should we set on listings?
We agree a handling time during onboarding based on your order volume and product mix.

Good to know

  • Listings, pricing and buyer messaging stay with your team.

Cloudway is an independent fulfillment provider and is not an official partner of, or endorsed by, eBay. Seller and program approval remains with the account holder.

Ship your eBay orders from Hayward

Share your product mix, monthly order volume and the handling time you list today.

Talk to Cloudway