Macy’s dropship fulfillment from Cloudway’s California warehouse
Ship Macy's orders the way the vendor guide requires — acknowledged on time, labeled correctly, confirmed with tracking — from one U.S. inventory.
Cloudway Fulfillment stores your inventory in its 40,000 sq ft warehouse in Hayward, California, ships Macy's dropship and marketplace orders by parcel or LTL with the required labels and packing slips, and sends acknowledgements, shipment confirmations and inventory updates through mPorts by EDI or portal integration.
What Cloudway handles
Operations we run for you
U.S. inventory storage
Cartons and pallets received, counted and stored in Hayward, with serial numbers recorded where needed.
Purchase-order handling
POs received through mPorts and acknowledged from warehouse data rather than by hand.
Vendor-guide labeling
Shipping labels and packing slips applied in the format your vendor guide specifies.
Parcel and bulky / LTL
Parcel items and larger home goods shipped by LTL, with carrier liftgate, residential and appointment delivery.
Confirmations and inventory
Shipment confirmations, tracking and inventory updates sent in the format your setup uses.
Returns processing
Returns received, inspected and processed.
Why Cloudway
Why brands choose Cloudway
A 40,000 sq ft warehouse in Hayward, CA
Your Macy's inventory sits in one Bay Area facility with pallet storage, run directly by Cloudway.
Parcel and LTL from the same stock
Small orders ship by parcel; bulky and palletized orders ship LTL — no second warehouse for freight items.
One inventory pool for DTC and B2B
Macy's, your own store and wholesale orders draw on the same inventory, so stock is not split before you know which channel sells.
Powered by mPorts
Orders, inventory and tracking move between Macy's and the warehouse through mPorts instead of spreadsheets.
Built for overseas brands
A U.S. operations team works U.S. hours, coordinates freight and customs partners, and reports back to your home team.
How it works
From first call to shipped orders
- 1
Connect
We go through your Macy's vendor or seller requirements with you, then connect POs, acknowledgements, confirmations and inventory through mPorts by EDI or portal integration.
- 2
Receive
Inventory arrives in Hayward, is counted and put away, and becomes available to sell.
- 3
Route orders
New Macy's orders flow into one queue alongside your other channels.
- 4
Ship
Orders are picked, packed and shipped by parcel or LTL with the required label and packing slip.
- 5
Confirm
Shipment status and tracking go back to Macy's, and inventory updates across channels.
Powered by mPorts
Cloudway, powered by mPorts
Cloudway runs the warehouse; mPorts connects your channels and systems to it, so orders, inventory and tracking stay in sync without manual re-keying.
- Receive purchase orders.
- Send acknowledgements, shipment confirmations and tracking.
- Publish inventory updates from one stock figure.
- Direct from Cloudway
- Pick, pack, labeling, packing slips and parcel or LTL shipment of Macy's orders from Hayward, plus returns processing.
- Through mPorts technology
- Purchase-order intake, acknowledgements, shipment confirmations and inventory updates by EDI or portal integration.
- Through partners
- EDI specialists and white-glove delivery partners where a program or item requires them.
The facility
One Hayward warehouse, run by Cloudway
- Location
- 21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
- Warehouse
- 40,000 sq ft, operated by Cloudway
- Operations hours
- Mon–Fri, 9 am – 5 pm Pacific
- Technology
- Cloudway, powered by mPorts
Capabilities
- pallet storage
- LTL
- parcel
- returns processing
- serial-number tracking
- repacking / overboxing
- liftgate, residential and appointment delivery (via carriers)
- white-glove delivery (via partners)
- customs and freight coordination
- office / workspace support
Ship your Macy's orders from Hayward
Talk to CloudwayChannel requirements
What department-store dropship and marketplace programs typically require
Macy's is a U.S. department-store retailer that sells online through its own site, including products shipped directly by vendors and items from third-party marketplace sellers. Either way, the order is placed with Macy's and the brand ships it.
Exact rules come from your Macy's vendor guide or seller agreement. Common themes are:
- Purchase-order acknowledgement within the required window.
- Advance ship notice or shipment confirmation with valid tracking.
- Shipping labels and branded or retailer packing slips in the required format.
- Accurate inventory updates and on-time shipment measured against the vendor.
Frequently asked questions
- Can Cloudway ship Macy's dropship orders?
- Yes. Orders are received through mPorts, shipped from Hayward by parcel or LTL with the required label and packing slip, and confirmed back to Macy's.
- Do you support EDI?
- Data exchange runs through mPorts by EDI or portal integration, scoped to your setup, and may involve an EDI partner.
- Can the same inventory serve Macy's and other retailers?
- Yes. One Hayward inventory pool can serve several retailer dropship programs and your own channels.
Good to know
- Replenishment to Macy's distribution centers is a separate retail-distribution project, scoped on request.
Cloudway is an independent fulfillment provider and is not an official partner of, or endorsed by, Macy's. Seller and program approval remains with the account holder.
Ship your Macy's orders from Hayward
Share your vendor guide requirements, catalog mix and expected order volume.