mPorts Commerce Network
The mPorts Commerce Network links overseas brands with the U.S. marketplaces, retailers, dealers and partners they need to sell here.Cloudway Fulfillment runs the warehouse and fulfillment in Hayward, CA; mPorts is the software that connects orders and inventory across channels; and independent partners provide services like freight, listings or professional help through introductions. Every introduction depends on product fit and partner approval.
Who is in the network
Brands
Product companies, many based overseas, that want to sell in the U.S. and need a place to store, ship and manage orders.
Retailers and dealers
Stores and dealer networks that buy products wholesale or list them through a retail program.
Marketplaces
Online sites where brands list products and the marketplace sends the orders, such as Amazon, Walmart or Wayfair.
Technology partners
Software that sits around mPorts — storefronts, accounting, product data — so information does not have to be retyped.
Logistics partners
Freight, parcel and import-side providers that move goods into and out of the warehouse.
Channel and service partners
Specialists a brand may need along the way, such as listing help or professional services, offered as partner introductions.
Who does what
Cloudway (direct service)
Receives, stores and ships your products from 40,000 sq ft in Hayward, CA, including parcel and LTL/pallet orders.
mPorts (technology)
Software that keeps orders, inventory and shipment updates in step across the channels you sell on.
Network partners (partner-delivered)
Retailers, marketplaces, logistics and service providers who decide independently whether to work with a brand. Cloudway makes the introduction; the partner delivers its own service.
Two ways in
For brands
You make products and want to sell them in the U.S. Cloudway runs fulfillment from Hayward, CA, mPorts keeps orders and inventory in sync across your channels, and the network can introduce you to retail, marketplace and service partners when your products qualify.
Start as a brandFor partners
You are a retailer, dealer, marketplace, technology, logistics or service provider that works with brands entering the U.S. Tell us what you offer and which brands you are looking for; we review each partner before making introductions.
Apply as a partnerWhat decides an introduction
Being in the network does not guarantee a listing, a retail program or a partner. Each introduction is checked against these points first:
Product fit
The product can be stored and shipped safely from our warehouse and suits the channel.
Category
Some categories are restricted or need extra approval on certain channels.
Compliance
Labeling, safety and import requirements for the product are met before it ships.
Program availability
A retail or marketplace program has to be open to new sellers in that category.
Partner approval
Retailers, marketplaces and service partners make their own decisions about who they work with.
Supported channels
Where brands sell, and how Cloudway helps them operate there
Cloudway helps brands operate across U.S. marketplaces, retailers and their own online stores. Below are channels brands sell on and the workflows Cloudway and mPorts support for each. Channel names are trademarks of their owners and are shown for reference only; no partnership or endorsement is implied.
Supported commerce channels
Receiving, storage, pick, pack, parcel shipping and returns for your store’s orders, with order import, inventory sync and tracking handled through mPorts.
Shopify fulfillment
Seller-fulfilled Amazon orders shipped from Hayward, plus U.S. inventory held for staged inbound where scoped. mPorts handles order download and tracking confirmation.
Amazon fulfillment
Seller-fulfilled Walmart orders picked, packed and shipped by parcel or LTL from Hayward, with order download, inventory availability and shipment confirmation on mPorts.
Walmart fulfillment
Wayfair dropship orders picked, packed, labeled and shipped by parcel or LTL from Hayward, with purchase orders, inventory feeds and confirmations on mPorts.
Wayfair fulfillment
Dropship parcel and LTL shipments of home-improvement products with required labels and documents. mPorts handles purchase orders, confirmations and inventory feeds.
The Home Depot fulfillment
Dropship parcel and LTL shipments plus palletized replenishment orders from Hayward, with purchase orders, shipment notices and inventory updates on mPorts.
Lowe's fulfillment
Seller-fulfilled Target Plus orders picked, packed and shipped from Hayward once a brand is approved, with shared inventory and tracking returned through mPorts.
Target Plus fulfillment
eBay orders stored, picked, packed and shipped by parcel or LTL, with returns processing. mPorts imports orders, uploads tracking and shares one stock figure across channels.
eBay fulfillment
Storage, pick, pack, parcel shipping and returns for finished goods sold on Etsy, with order import, tracking and shared inventory on mPorts.
Etsy fulfillment
Pick, pack, labeling, packing slips and parcel or LTL shipment of Macy’s orders, plus returns. mPorts carries purchase orders, acknowledgements and confirmations.
Macy's fulfillment
Parcel and LTL dropship of home goods with required labels, returns processing and repacking or overboxing where needed, with purchase orders on mPorts.
Bed Bath & Beyond fulfillment
Vendor dropship of premium goods with careful pick, pack and presentation, retailer labels and packing slips, and returns. mPorts carries purchase orders and confirmations.
Saks Fifth Avenue fulfillment
Vendor dropship by parcel, or LTL for larger home items, with required labels and packing slips. mPorts handles purchase orders, acknowledgements and tracking.
Kohl's fulfillment
Furniture and home-goods shipments by LTL, pallet or bulky parcel, with appointment delivery through carriers and partner white-glove where needed.
Mathis Home fulfillment
Program access depends on each channel’s approval and on product fit, category and compliance.
Connected operations
mPorts
The technology layer behind Cloudway. mPorts connects orders, inventory and shipment updates across the channels a brand sells on, so the warehouse team works from one queue.
About the mPorts Commerce NetworkChannel integrations
Order and inventory data moves between sales channels and the warehouse through integrations instead of manual spreadsheets. Which connection fits depends on the channel and program.
Partner services
Some services come from partners in the mPorts Commerce Network rather than from Cloudway directly. We say which is which before work starts.
How partner services work
Fulfillment modes
Parcel
Small-package orders picked, packed and shipped from our Hayward, CA warehouse to U.S. customers.
LTL and pallet freight
Pallet storage and less-than-truckload (LTL) shipping from a 40,000 sq ft facility, for bulky items and larger orders.
B2B and retail orders
Case and pallet orders for retailers, dealers and business buyers, prepared to each program’s requirements.
Frequently asked questions
- What is the mPorts Commerce Network?
- It is the group of brands, retailers, dealers, marketplaces, technology, logistics and service partners that work around Cloudway’s fulfillment operation and mPorts software. It helps brands find the right channels and partners for selling in the U.S.
- Does joining guarantee my products a spot with a retailer or marketplace?
- No. Every retailer, marketplace and partner makes its own decision. Introductions depend on product fit, category, compliance, program availability and partner approval.
- Which services does Cloudway provide directly?
- Cloudway provides warehousing and fulfillment from Hayward, CA, including parcel and LTL/pallet shipping, run on mPorts technology. Other services in the network are delivered by partners, and we tell you which is which before work starts.
- Does Cloudway provide legal, tax or immigration services?
- No. If you need those services, we can make partner introductions to independent providers. Cloudway does not offer them directly.
- How do partners join?
- Partners contact us through the partner path on this page, describe what they offer and which brands they want to work with, and we review each partner before making any introductions.
Tell us what you sell or what you offer
We’ll reply with whether the network is a fit and what the next step is.