ERP, channel, 3PL and LTL integrations powered by mPorts
Orders flow from your channels into Cloudway; inventory and tracking flow back automatically.
Cloudway, powered by mPorts: orders flow from your channels into Cloudway; inventory and tracking flow back automatically. Storefronts, marketplaces, retailer programs and your ERP feed one order flow into our Hayward, California warehouse, and shipment confirmations and tracking, for parcel and LTL, return to where each order started.
For overseas brands this replaces spreadsheets and email between the home office, the U.S. warehouse and each channel. Each connection is scoped during onboarding rather than assumed.
What Cloudway handles
Operations we run for you
Integration scoping
We map your channels, ERP and partners and agree the connection method for each.
The connected warehouse workflow
Cloudway runs the receiving, picking, packing and parcel or LTL shipping the integrations feed.
Exception monitoring
Operational exceptions such as unfulfillable orders or stock mismatches are watched and resolved.
Setup coordination
We coordinate with your IT team or vendors during setup and testing.
Why Cloudway
Why brands choose Cloudway
No more re-keying orders
mPorts moves orders from their source to the warehouse and back without manual re-entry where the source supports a connection.
One inventory figure across channels
Availability is published to channels from one warehouse figure.
Freight tracked like parcels
LTL shipment references are returned alongside parcel tracking so freight orders do not fall out of the system.
Your home-office ERP sees U.S. activity
Order status, shipments and inventory movements can be sent back to your ERP, with the method agreed per system.
How it works
From first call to shipped orders
- 1
Inventory your systems
List your channels, ERP and partners, and how each sends and expects data today.
- 2
Scope connections
For each one we agree the connection method, data exchanged and who owns setup.
- 3
Configure and test
Connections are configured on mPorts and tested with sample orders before go-live.
- 4
Go live channel by channel
Channels are switched on one at a time so problems are isolated.
- 5
Monitor and adjust
Sync errors and exceptions are monitored and fixed as part of ongoing operations.
Powered by mPorts
Cloudway, powered by mPorts
Cloudway runs the warehouse; mPorts is the integration layer that connects every channel, ERP and carrier to it.
- Provide the connectors and integration layer between channels, ERP and warehouse.
- Route orders and synchronize inventory and shipment status.
- Underpin the mPorts Commerce Network of brands, channels and service partners.
- Direct from Cloudway
- Integration scoping, onboarding and day-to-day operation of the connected warehouse workflow.
- Through mPorts technology
- Channel and ERP connectivity, order routing, inventory sync and shipment status return.
- Through partners
- Specialist EDI, ERP-consulting or system-implementation partners where a project needs them.
The facility
One Hayward warehouse, run by Cloudway
- Location
- 21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
- Warehouse
- 40,000 sq ft, operated by Cloudway
- Operations hours
- Mon–Fri, 9 am – 5 pm Pacific
- Technology
- Cloudway, powered by mPorts
Capabilities
- pallet storage
- LTL
- parcel
- returns processing
- serial-number tracking
- repacking / overboxing
- liftgate, residential and appointment delivery (via carriers)
- white-glove delivery (via partners)
- customs and freight coordination
- office / workspace support
Map your systems to a U.S. warehouse
Talk to CloudwayWhat connects
Typical integration points
mPorts is the integration layer between your systems and warehouse execution. Each channel or ERP connects to mPorts once; mPorts routes orders to the Cloudway warehouse, publishes one inventory figure back to every channel, and returns shipment status and tracking to the system the order came from. The same layer underpins the mPorts Commerce Network of brands, channels and service partners.
These are the categories we scope; the specific system or channel connection is confirmed per project.
- Storefronts — order import, inventory sync, tracking return.
- Marketplaces — order download, availability, shipment confirmation.
- Retailer and dealer programs — purchase orders, shipment notices and inventory feeds, by the method each partner supports.
- ERP — sales orders, item master, inventory and shipment status.
- Parcel and LTL carriers — shipment creation and tracking references.
Frequently asked questions
- What is mPorts?
- mPorts is the technology Cloudway uses to connect sales channels, ERPs and partners to warehouse operations: orders in, inventory out, shipment status back.
- Can you connect to our ERP?
- ERP connections are scoped per system. We review how your ERP exchanges orders and inventory and confirm the method before onboarding.
- Do you support EDI?
- EDI needs vary by trading partner. We scope each partner’s requirements and confirm whether they are handled through mPorts or with a partner.
- Do we need our own developers?
- Not always. Where your system needs work on its side, such as enabling API access, your team or vendor will be involved.
Good to know
- Not every system has a ready-made connection; some need scoping or partner work.
- ERP implementation and customization stay with your ERP vendor or a partner.
- Channel-side approvals, API access and credentials stay with you as the account holder.
- Integration timelines are agreed after scoping.
Map your systems to a U.S. warehouse
Tell us your channels, ERP and partners. We will scope the connections.