The Home Depot dropship fulfillment from Cloudway’s California warehouse
Ship heavy and bulky home-improvement products direct to The Home Depot’s online customers, with confirmations and inventory feeds handled for you.
Cloudway Fulfillment stores your building products, fixtures, tools and outdoor goods in its 40,000 sq ft Hayward, California warehouse with pallet storage, ships The Home Depot dropship orders by parcel or LTL with the required labels, and returns shipment confirmations and inventory updates through mPorts.
What Cloudway handles
Operations we run for you
Pallet storage
Products received with weights and dimensions recorded for parcel and freight.
Parcel and LTL dropship
Small parts by parcel; heavy items by LTL, with liftgate, residential and appointment delivery through carriers.
Labels and packing documents
Each shipment labeled and documented to your vendor setup.
PO intake and confirmations
Purchase orders come in and shipment confirmations go back through mPorts.
Inventory updates
Inventory feeds generated from warehouse events rather than by hand.
Returns and serial tracking
Returns processed, damage documented, and serial numbers captured where your products need them.
Why Cloudway
Why brands choose Cloudway
A 40,000 sq ft warehouse in Hayward, CA
Your The Home Depot inventory sits in one Bay Area facility with pallet storage, run directly by Cloudway.
Parcel and LTL from the same stock
Small orders ship by parcel; bulky and palletized orders ship LTL — no second warehouse for freight items.
One inventory pool for DTC and B2B
The Home Depot, your own store and wholesale orders draw on the same inventory, so stock is not split before you know which channel sells.
Powered by mPorts
Orders, inventory and tracking move between The Home Depot and the warehouse through mPorts instead of spreadsheets.
Built for overseas brands
A U.S. operations team works U.S. hours, coordinates freight and customs partners, and reports back to your home team.
Vendor requirements mapped before go-live
Each requirement in your vendor setup is assigned to a warehouse step or a data message before the first order ships.
How it works
From first call to shipped orders
- 1
Connect
We review your vendor documentation with you, then connect orders, confirmations and inventory through mPorts, with an EDI partner where required.
- 2
Receive
Products arrive in Hayward and are received with weights and dimensions recorded for parcel and freight.
- 3
Route orders
New The Home Depot orders flow into one queue alongside your other channels.
- 4
Ship
Orders are picked, packed and shipped by parcel or LTL, depending on the item.
- 5
Confirm
Shipment status and tracking go back to The Home Depot, and inventory updates across channels.
Powered by mPorts
Cloudway, powered by mPorts
Cloudway runs the warehouse; mPorts connects your channels and systems to it, so orders, inventory and tracking stay in sync without manual re-keying.
- Receive purchase orders.
- Send shipment confirmations and inventory updates.
- Track order status for reconciliation.
- Direct from Cloudway
- Parcel and LTL dropship shipping of home-improvement products from Hayward, with required labels and documents.
- Through mPorts technology
- Purchase-order intake, shipment confirmations and inventory feeds.
- Through partners
- EDI specialists and white-glove delivery partners where a program requires them.
The facility
One Hayward warehouse, run by Cloudway
- Location
- 21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
- Warehouse
- 40,000 sq ft, operated by Cloudway
- Operations hours
- Mon–Fri, 9 am – 5 pm Pacific
- Technology
- Cloudway, powered by mPorts
Capabilities
- pallet storage
- LTL
- parcel
- returns processing
- serial-number tracking
- repacking / overboxing
- liftgate, residential and appointment delivery (via carriers)
- white-glove delivery (via partners)
- customs and freight coordination
- office / workspace support
Ship your Home Depot dropship orders from Hayward
Talk to CloudwayChannel requirements
What home-improvement retailer dropship programs typically require
The Home Depot sells many products online that ship directly from the vendor to the customer, from faucets and lighting to flooring, vanities and equipment. Specific rules come from your vendor agreement. Common themes are:
- Electronic purchase orders, acknowledgements and advance ship notices, often by EDI.
- Frequent inventory updates so customers do not order out-of-stock items.
- Carrier, label and packing requirements for both parcel and freight shipments.
- Damage and on-time performance tracked against the vendor.
Frequently asked questions
- Can you ship heavy building products?
- Yes. Heavy and palletized items ship by LTL from Hayward, which has pallet storage and LTL capability. Product-specific handling is reviewed during onboarding.
- Do you handle EDI for retailer programs?
- Data exchange runs through mPorts and is set up per program, with an EDI partner where the program requires it.
- Can the same inventory serve Lowe’s or Wayfair?
- Yes. One Hayward inventory pool can serve several retailer dropship programs.
Good to know
- Installation and in-home services are not part of Cloudway’s service.
Cloudway is an independent fulfillment provider and is not an official partner of, or endorsed by, The Home Depot. Seller and program approval remains with the account holder.
Ship your Home Depot dropship orders from Hayward
Share your catalog mix and the program’s requirements, and we will scope the setup.