B2B fulfillment for overseas manufacturers building U.S. distribution
Ship case and pallet orders to U.S. distributors, dealers and stores on demand, from stock already in California.
Cloudway handles B2B and wholesale orders for overseas manufacturers selling to U.S. distributors, dealers, contractors and stores. From our 40,000 sq ft warehouse in Hayward, California we pick by case or pallet, prepare shipments to each buyer’s receiving requirements and ship by LTL freight or parcel — so your U.S. customers can order smaller quantities more often instead of waiting on a container.
mPorts brings orders from your ERP or other order sources into one warehouse workflow and returns shipment details to your system, and the same inventory can also serve e-commerce and marketplace orders.
What Cloudway handles
Operations we run for you
Case and pallet picking
Orders picked by case or pallet from pallet storage in Hayward.
Palletizing and labeling
Shipments built and labeled to each customer’s receiving rules.
LTL and parcel dispatch
Freight or parcel, by order size, with liftgate and appointment delivery through carriers.
Repacking and overboxing
Cartons repacked or overboxed where a buyer’s requirements call for it.
Serial-number tracking
Serial numbers recorded on outbound shipments where your products need it.
A U.S. freight contact
Freight and receiving questions from your buyers handled during U.S. business hours.
Why Cloudway
Why brands choose Cloudway
Smaller orders than a container
Stock in Hayward lets you ship pallet or case quantities to U.S. buyers on demand.
Every buyer’s receiving rules, applied
Labeling, palletizing and paperwork requirements are captured per customer and applied to each shipment.
Wholesale and online from one stock
One inventory pool and one system of record mean business and consumer orders draw on the same visible quantity.
No re-keying emailed orders
mPorts gives B2B orders a structured path to the warehouse wherever your source supports it.
How it works
From first call to shipped orders
- 1
Capture customer requirements
For each key account we record ship-to locations, pallet and label rules, appointment needs and document requirements.
- 2
Connect order sources
Your ERP or order source is connected through mPorts; where no system exists, we agree a structured order format.
- 3
Pick and build shipments
Orders are picked by case or pallet, palletized and labeled to the customer’s rules.
- 4
Book and ship
Shipments move by LTL freight or parcel. Delivery appointments are requested where the consignee requires them.
- 5
Confirm
Shipment details and tracking or PRO numbers are sent back to your system and shared with you.
Powered by mPorts
Cloudway, powered by mPorts
Cloudway runs the warehouse; mPorts connects your channels and systems to it, so orders, inventory and tracking stay in sync without manual re-keying.
- Bring B2B orders from your ERP or order sources into the warehouse workflow.
- Keep inventory consistent between wholesale and online channels.
- Return shipment confirmation and tracking references to your systems.
- Direct from Cloudway
- Case and pallet picking, palletizing, shipment preparation and LTL or parcel dispatch for business orders.
- Through mPorts technology
- Order intake from your ERP or order sources, inventory visibility and shipment confirmation back.
- Through partners
- Introductions for freight forwarding, customs brokerage and services outside the warehouse.
The facility
One Hayward warehouse, run by Cloudway
- Location
- 21301 Cloud Way, Hayward, CA 94545 — San Francisco Bay Area
- Warehouse
- 40,000 sq ft, operated by Cloudway
- Operations hours
- Mon–Fri, 9 am – 5 pm Pacific
- Technology
- Cloudway, powered by mPorts
Capabilities
- pallet storage
- LTL
- parcel
- returns processing
- serial-number tracking
- repacking / overboxing
- liftgate, residential and appointment delivery (via carriers)
- white-glove delivery (via partners)
- customs and freight coordination
- office / workspace support
Supply your U.S. buyers from Hayward
Talk to CloudwayB2B context
How B2B orders differ from consumer orders
Business orders usually come from an ERP, email or a buyer portal rather than a shopping cart, and they ship in cases or on pallets rather than single units. Buyers commonly set their own receiving rules.
- Pallet and carton labeling requirements specific to the buyer.
- Delivery appointments at the consignee’s dock.
- Shipping documents and reference numbers (such as PO and PRO numbers) the buyer uses to receive.
- Document exchanges such as EDI, which differ from buyer to buyer.
Frequently asked questions
- Can you ship full pallets to a distributor’s warehouse?
- Yes. The Hayward facility has pallet storage and LTL capability, and palletized B2B shipments are a core use case.
- Can the same inventory serve wholesale and e-commerce?
- Yes. One inventory pool can serve business orders, consumer parcels and marketplace orders, with mPorts keeping the quantity consistent.
- Our buyers send orders by email. Does that work?
- It can be handled, but we will agree a structured format or connection so orders are not re-typed. The right approach depends on your volume.
- Do you support EDI?
- EDI requirements differ by buyer. We scope each buyer’s document requirements during onboarding.
Good to know
- Cloudway fulfills orders for the accounts you have; we do not act as a sales agent.
- LTL and parcel are the primary outbound modes; full truckload is outside core scope.
- Pricing depends on order profile and is quoted after a short review.
Supply your U.S. buyers from Hayward
Share your buyers’ order patterns and receiving rules, and we will scope the fit.